FAQs

We accept Discover, Maestro, Apple Pay, Google Pay, and GrabPay. Simply select your preferred payment method at checkout, and your payment will be processed securely.

Please refer to the size chart on each product page. If you need extra guidance, contact [email protected].

Yes. If you cancel your order within 24 hours of purchase, or before the order ships, we will give you a full refund.

If you need changes, please contact us as soon as possible at [email protected]. Once an order has shipped, changes are no longer available.

Delivery time consists of "order processing time + shipping time." We typically process and ship orders within 1–2 business days (excluding weekends and public holidays). Estimated shipping times after dispatch are: 5–10 business days for the US; 7–12 business days for the UK/France; and 8–15 business days for Australia. Actual delivery times may be delayed due to factors such as customs inspections, delivery to remote areas, or logistics congestion during peak seasons.

Yes. Once your order ships, we’ll email you a tracking number so you can follow your package.

We accept returns within 30 days of delivery. Items must be unused, in original condition, and with tags/labels attached. If the return is due to our error, we’ll cover return shipping. Otherwise, return shipping is the customer’s responsibility.

After we receive your return, refunds are typically processed within 7 business days. Posting time may vary depending on your payment provider.